Privacy Policy

Effective date: 1 November 2026

Chai Please! does not require a game account. Game progress and preferences are stored on your device. Versions with optional rewarded videos use Google AdMob to offer one Mumbai campaign shift after you complete and close a video. Delhi and Endless Delhi remain free. Verified Chai Pass owners have permanent access without video offers. Earlier releases without this feature remain ad-free.

This policy covers iPhone, iPad and Android. Purchases and Game Center are available on iOS only. This update does not include Meta App Events or Meta install/activation tracking. External advertisements promoting the game are separate from advertisements displayed inside it.

Game data on your device

The game saves your days, scores, upgrades, customer bonds and preferences locally so play can continue after you close it. We do not receive your save file or send it to Google to provide optional videos. Gameplay state used for the current shift stays in the app. Development builds may print diagnostic events locally during testing.

Age groups and optional videos

If an age group has not been chosen, selecting Watch video opens a neutral choice of Under 13, 13–15, 16–17 or 18+, with no default selection. You may leave without choosing. The selected band is saved locally; we do not ask for a date of birth. The app uses that band to set Google's age-protection settings. Optional videos stay off while the band is unknown or Under 13. Delhi remains free for everyone. Verified Chai Pass owners skip the video age flow.

For eligible players aged 13 and over who do not own Chai Pass, the app uses Google's User Messaging Platform to check which privacy choices are required on each fresh launch, after the iOS entitlement check confirms non-ownership. On the Android edition without purchases, no purchase scan is needed. Once an eligible band is saved, this privacy check can happen before Watch. The game waits for your Watch choice before requesting a video or presenting a required initial consent form. Loading does not start playback: you choose Watch again when the video is ready.

Videos are requested as contextual/non-personalized ads, with protections for younger and older teens. The update does not request Apple's App Tracking Transparency permission. Non-personalized advertising still involves data processing; it does not mean anonymous advertising or no data collection.

Where required, Settings → Help and Purchases → Ad privacy choices on iOS, or Settings → Help → Ad privacy choices on Android, lets you review or change your choices. Declining consent does not prevent free Delhi play. It may change which advertisements are available. If a video cannot be provided, no video reward is granted. One completed and closed video grants one Mumbai campaign shift; another video is required to retry or replay. It does not create a purchase or unlock paid vendors, cosmetics or Endless Mumbai.

You can change the saved age band using Video age group in the same Settings Help section. A change stops new videos immediately and applies after you fully close and reopen the game.

Information processed by Google

Google advertising and consent services may process IP-derived approximate location, device or app/developer-scoped identifiers, ad and app interactions, and diagnostic or performance information. Purposes include providing the service, advertising, measurement, analytics, security and fraud prevention. The information processed depends on your platform, privacy choices, age protections and device settings. Google and its advertising partners may receive information needed to provide and measure advertisements.

We do not ask for your precise location, contacts, or an advertising account. We do not operate a gameplay-analytics backend. This does not exclude the processing performed by Google's advertising and consent services described above. Google's processing and controls are described at https://policies.google.com/privacy and https://policies.google.com/technologies/ads.

Chai Pass and Game Center

On iOS, Chai Pass is an optional one-time, permanent, non-consumable purchase processed by Apple through StoreKit. It unlocks five Mumbai shifts, Endless Mumbai, vada pav, Neil and Maya, and Harbour Blue. All future cities and content are included when released, at no extra charge. Apple displays the localized price before purchase. The app uses Apple-provided transaction and entitlement information to verify and restore access. These details are not sent to a purchase server operated by us. We do not receive payment-card details.

Android has no purchase or purchase-restoration flow in this update. Eligible players can access Mumbai campaign shifts through the optional videos above. An iOS purchase belongs to the Apple Account used for purchase and does not unlock the Android edition.

If you use Game Center, eligible Endless Delhi scores are sent to Apple's leaderboard. Apple manages sign-in, player identity and display. Free play does not require Game Center sign-in. Apple's services are governed by https://www.apple.com/legal/privacy/; Google's store and device services by https://policies.google.com/privacy and your device settings.

Support, retention and deletion

If you contact support, we receive what you send, such as your email address and issue description, to respond and resolve the request. Do not send sensitive personal information. We do not sell support correspondence or use it for advertising. You may ask us to delete correspondence we hold, subject to legal retention requirements.

Your local save remains until you remove the app or manage its storage and backup settings. Google handles information processed by its services under its retention and privacy controls. Removing the game does not itself instruct Google to delete information already received. Apple purchases remain subject to your Apple Account and Apple's purchase policies.

Changes and contact

We update this policy and relevant store disclosures when the game's data practices change. Chai Please! was previously named Chai Rush. For privacy questions or deletion requests: manishkumar19493@gmail.com.